As a result of the pandemic the world is experiencing new ways of living and working.
The post-Covid19 economy will be shaped by new habits, practices and regulations. The
"Low touch economy" is probably here to stay. From "home delivery of everything" to
local tourism, from "work from home" to healthcare, our world will be very different,
and so will be the world of work.
In this lecture, participants will listen to a panel of experts describe how global macro
trends are shaping the future of work and the main impacts on the labor market and
the workforce. Implications on future job creation will be discussed. Participants will be
asked to provide examples from their own sector and work experiences.
Main questions answered by this module:
- What will the future of work look like?
- Which jobs that do not exist yet will emerge in the next 5 to 10 years?
The debate over the impacts of automation technologies on jobs and employment is
heated. How many jobs will be created by automation technologies? How many jobs will
be displaced? Tons of reports and papers have been published on the topic.
This lecture will provide an overview of key service automation technologies, mainly
covering robotic process automation (RPA), artificial intelligence (AI) and cognitive
automation (CA), along with a framework to analyze their impacts on jobs and the
workforce. Examples of business applications and related business impacts will be
shared and discussed.
Main question answered by this module:
- Is automation creating or displacing jobs?
According to the World Economic Forum, 50% of all employees will need reskilling by
2025 as a result of the "double-disruption" of the pandemic and increasing adoption of
automation technologies.
This lecture will focus on the current and upcoming "big skill shift" and on the efforts
that organizations and governments will have to put in place to address it.
Through the analysis of case studies, participants will learn how large organizations are
executing workforce upskilling and reskilling and managing organizational change.
Main question answered by this module:
- What are the main implications of changes in the world of work for organizations?
AI is impacting the full spectrum of HR Management. According to a recent survey by
AIDP (Associazione Italiana per la Direzione del Personale), 58% of HR Directors in Italy
have adopted automated/AI-powered recruiting & selection tools in the last three years.
The intersection of HR and Technology – and the applications of AI in HR process
management are the key topics covered in this lecture.
Through a combination of international and Italian case studies and the contribution of
guest speakers, participants will gain a unique insight on this topic.
Main questions answered by this module:
- What does the HR Department of the Present look like?
- What will it look like in the Future?
Since its birth, the office concept has undergone fundamental changes from the open
plan office to the office as we know it today.
A brief overview of the evolution of the workplace throughout the last two centuries will
be provided. This module will look at how human-centered design and digital+physical
elements are being combined to create a new concept of workplace: the phygital
workplace.
Main questions answered by this module:
- What will future workplaces look like?
- What will be the drivers of design of future workplaces?
As the proportion of tasks currently performed by workers will be either completely
replaced by machines or augmented by a human-machine interface, skills such as
empathy, context sensing, and critical & creative thinking will be increasingly critical to
finding a new job. Moreover, the accelerated obsolescence of knowledge and
competencies requires continuous learning to ensure current and future employability.
As Aaron Dignan, author of "Brave New Work," puts it: "Most four-years technical degrees
teach two years of useless stuff, because the first two years are useless by the time they
graduate".
In this lecture participants will gain an insight on what it takes to obtain and maintain a
fulfilling job and remain competitive in the labor market.
Main questions answered by this module:
- What do I need to do to increase my employability?
